The Information Hub Host and Guide are available to tend the Information Hub. The Host will remain at the Information Hub and the Guide is to be available should someone need help in getting to another area of the building. Service requires being knowledgeable about the church, weekend groups and current and upcoming events. The Host and Guide are to be welcoming and helpful in whatever manner needed. Ensure that all needed materials (sign-up sheets, first-time guests packs, etc.) are available.
The serving schedule is set up so that host/guide serve the same Sunday each month (i.e. first Sunday, second Sunday, etc.) for one service hour to include first service (9:00 am) weekend group hour (10:00 am) and second service (11:00 am). The Host and Guide both need to be at the Information Hub 30 minutes prior to service time. The Host and Guide are to stay at the Information Hub until end of service or next Host and Guide arrive. There is a TV located in that area so that the Host and Guide can still see worship service.